When deciding upon an Assisted Living Facility, it is helpful to know how Residents and their Family Members feel about living and visiting there. Below are some comments taken directly from Caton Merchant House Customer Satisfaction Surveys.
"As a Resident I think this is a great place to live. I hope I live many more years here. This is home and I am happy here. It is 'almost heaven' to me." - CMH Resident, September 2010
"The staff shows such care/concern for the resident. I am impressed with the speed at which I am informed of a fall, etc. The facility is always clean and improvements are made often. The off campus activities are ones that my resident looks forward to." - CMH Family Member, September 2010
"Caton Merchant House has been a Godsend for my Mom as well as me. She is happier now than she has been for five years. Thanks for everything!" - CMH Family Member, September 2010
"Anytime Caton Merchant House is mentioned anywhere out in the Community everyone only has good things to say. I would recommend to anyone looking for a place for their elderly parents." - CMH Family Member, September 2011
"This is a dream community. If I am half as lucky when I need assisted living I will be happy. Caton Merchant House is EXTRAORDINARY. Each and everyone from the Administrator down to the most recent hiree. I thank them!" - CMH Family Member, September 2010
"Keep up the good work. CMH provides a warm, loving, caring, clean community in which to live, learn and grow. Activities are many and varied. Services provided are excellent. The bus service provided for group outings and individual trips to medical and other appoinments is a great asset. I am very thankful to have found such a great place in which to live." - CMH Resident, September 2011
"Thankful for a place like this in our community where a loved one can be cared for with compassion, looked after health-wise and made to feel content in this type of atmosphere." - CMH Family Member, September 2011
Stop by to see why 100% of the Residents and Family Members surveyed in September of 2011 said their overall satisfaction with Caton Merchant House AND their likelihood to recommend Caton Merchant House to others was "Excellent" or "Good."